Satisfaction
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Construction. Renovation. Creation.

Dear customer,

Our company, Vitrerie P. Latreille Inc. (VPL) is recognized for its expertise and experience in the field of
commercial glazing, which allows it to propose and implement innovative and customized solutions.

Our company is concerned with the respect of its customers and the values to which its employees are proud to adhere are:

QUALITY
RESPECT
CLIENT SATISFACTION
PROFESSIONALISM
TEAM SPIRIT

Thank you for taking a few moments to fill out the following questionnaire and thus contributing to our quest for continuous improvement.

In addition, if our behavior doesn’t meet your expectations, or if any of our employees behave in a manner that you find inappropriate, please contact us immediately so that we can quickly correct the situation

Tél. : 819.561.4294, poste 206

Email: steve.sirois@vitreriepl.com

At VPL, we proudly stand behind our integrity and competence

DID THE SERVICE PROVIDED MEET YOUR EXPECTATIONS?

(thank you for checking the box that corresponds the best to your opinion)

Quality of work/productsVery goodGoodAdequatePoorN/A

Employee’s explanation of the workVery goodGoodAdequatePoorN/A

Employee’s professionalismVery goodGoodAdequatePoorN/A

Employee’s technical competenceVery goodGoodAdequatePoorN/A

Reactivity in case of problemsVery goodGoodAdequatePoorN/A

Post service cleaningVery goodGoodAdequatePoorN/A

Generally speaking, with regard to the services offered by our company and its representative in the field, are you globally :